Last updated: 2026-03-31

Support

Start with the User Manual for screenshots and walkthroughs. Still need help? Browse below or email us.

🔔

Reminders & Shifts

Notifications, scheduling, recurring, snooze

Reminders drawer

Reminder templates drawer

🔔 Reminders not firing?

  • Check that notifications are enabled: Settings → AIAMI → Notifications → ON
  • Disable Focus / Do Not Disturb, or add AIAMI to your allowed list
  • One-time reminders set for a past time are silently skipped
  • Daily repeating reminders auto-adjust to the next day if the time has passed

📅 Shift scheduling

  • Open Shifts from the side drawer to access the monthly calendar
  • Tap a day to set shift type: Morning (M) / Afternoon (A) / Night (N) / Off (O)
  • Enable shift alerts in settings — get notified 5/10/15/30 minutes before each shift
  • Attach a PDF or image as your schedule reference

⏰ Snooze / Postpone

  • Say "postpone by 30 minutes" or "snooze 1 hour" in chat
  • The last reminder is rescheduled — old notification cancelled, new one created
Supported types: Relative time (in 2 hours), specific time (tomorrow at 9pm), specific date (Apr 5 at 8pm), weekly (next Saturday), daily recurring.
💰

Financial Tracking

Spending, income, undo, bill scanner, trends

Finance drawer

Financial tools drawer

✍️ Logging transactions

  • Type naturally: "spent 10 on petrol" or "income 200 from freelance"
  • AIAMI captures the amount, category, and date automatically
  • Works in both Arabic and English

↩️ Undo

  • "Undo last expense" — removes the most recent spending entry
  • "Undo last earning" — removes the most recent income entry
  • "Undo the 10 petrol" — removes a specific transaction by amount and category

📷 Bill scanner

  • Tap the camera icon in the Financial tab
  • Take a photo of your receipt or select from gallery
  • AIAMI extracts the total and store name automatically

📊 Summaries & trends

  • "Financial summary" — shows monthly overview with top categories
  • "Spending trend analysis" — multi-month comparison
  • "Compare spending to obligations" — budget vs actual
  • "How much left for groceries" — remaining budget per category
Reset: "Reset this month's spending" clears expenses only. Income, assets, and debts are preserved.
🎤

Voice Mode

Speech input, AI voice, language switching

☁️ Getting started

  • Tap the cloud icon in chat to enter voice mode
  • Grant Microphone + Speech Recognition permissions when prompted
  • Speak naturally — AIAMI responds with a human-quality voice

🚨 Common issues

  • Mic denied: Go to Settings → AIAMI → Microphone → ON
  • Speech recognition blocked: Settings → Privacy → Speech Recognition → AIAMI
  • Voice disabled: Turn on OpenAI TTS in app Settings → Voice settings
  • Quota reached: Voice minutes reset monthly with your billing cycle
  • Audio won't play: Check volume and output device (speaker/headphones)

🌐 Language switching

  • Tap the language button in the voice overlay to toggle Arabic ↔ English
  • Change the AI voice: Settings → Voice settings → Select voice (13 options)
Mic indicators: Orange glow = warming up. Gold pulse = listening. Blue glow = AI speaking.
📁

Data & Export

Backup, restore, delete, storage

Data screen

Saved files screen

📤 Export

  • Settings → Saved files → "Share all (ZIP)" — exports everything as one file
  • Individual files can be shared separately (Journal, Brainstorm, Financial, etc.)

📥 Import

  • Settings → Saved files → "Import (ZIP)" — pick your backup file to restore

🗑️ Delete

  • Each file can be deleted individually from the Saved files screen
  • Deleting a file permanently removes it and creates a fresh empty one
"Clear screen" vs "Delete": Clear screen (drawer button) moves messages to archive — data is preserved. Delete (Saved files) permanently removes the file.
👑

Plans & Subscriptions

Upgrade, cancel, billing, restore

Plans screen

Plans screen in the app

💳 Plans

  • Free (Beru 3.1) — 150K tokens, 3 min voice — $0
  • Plus (Beru 3.5) — 1.5M tokens, 45 min voice — $6.99/mo
  • Max (Nous 4.0) — 1.75M tokens, 120 min voice — $12.99/mo
  • Elite (Nous 4.5) — 3M tokens, 200 min voice — $19.99/mo

⬆️ Upgrade / Downgrade

  • Upgrade: Side drawer → AIAMI Plans → tap the plan you want
  • Downgrade: App Store → Settings → Subscriptions → AIAMI → change plan
  • All your data is preserved when changing plans

❌ Cancel

  • App Store → Settings → Subscriptions → AIAMI → Cancel
  • Access continues until the end of your current billing period

🔄 Restore purchases

  • Plans screen → "Restore Purchases" button at the bottom
Voice quota resets monthly on your billing date. No rollover between months.
🔐

Permissions

Notifications, microphone, camera, photos

Notification prompt

iOS notification permission

📱 Required permissions

  • Notifications: Requested when you create your first reminder. Settings → AIAMI → Notifications
  • Microphone: Requested on first voice session. Settings → AIAMI → Microphone
  • Speech Recognition: Requested on first voice session. Settings → Privacy → Speech Recognition
  • Camera: Requested when you tap camera in chat. Settings → AIAMI → Camera
  • Photo Library: Requested when you select from gallery. Settings → AIAMI → Photos
Permission denied? AIAMI shows an "Open Settings" button that takes you directly to the right place in iOS Settings.
⚙️

Settings

Names, voice, archive, language, data

Settings screen

Settings screen

👤 Identity

  • Change your name and the AI's name
  • Change the display tags shown above chat bubbles

🎙️ Voice

  • Toggle OpenAI realistic voice on/off
  • Select from 13 voice options (Alloy, Echo, Nova, Shimmer, and more)

📦 Archive

  • Set messages before auto-archive (default: 150)
  • Choose custom file save location

🌐 Language

  • Switch between Arabic and English from within the app
  • Restart the app after changing for best results

🔄 Reset

  • "Restore defaults" at the bottom resets all settings to factory
ℹ️

About & App Info

Version, User ID, privacy, links

About screen

About screen

  • Access: Side drawer → "About app"
  • Shows app version, build number, and your unique User ID
  • Links to: Manual, Privacy Policy, Terms, Support, Data Deletion
  • Privacy statement: "Your chats are not used for training"
When contacting support, include your app version and User ID (both shown on the About screen). Tap the User ID to copy it.
⚠️

Known Limitations

Offline, quotas, platform notes

  • Offline: AI chat, voice, and TTS require internet. Reminders fire offline.
  • Repeat reminders: Daily only — no weekly/monthly yet
  • Voice quota: Monthly, resets on billing date, no rollover
  • No cloud sync: All data on-device only. Use ZIP export for backup.
  • Image size: Photos compressed to ~1.2MB before upload
  • Past reminders: One-time reminders set for a past time are silently skipped
Still need help? Contact us
Please include your device model, OS version, and app version.